Elloria Living Pty Ltd, ABN 23 703 186 805. Last updated October 2026.
Your privacy matters to us. This policy explains, in plain language, what we do with the details you give us.
When you join our waiting list or contact us, we collect your name, phone number, email address, who the room is for, roughly when it's needed, and any message you choose to send.
We do not ask for medical details through this website. Please don't include them. Health information is only discussed in person or by phone, and only with your permission.
We use your details only to contact you about a place at Elloria Living, and to keep our waiting list up to date.
Form messages are received through our website provider and sent to our business email. We keep your details in our secure business records and only Elloria Living staff can see them.
We never sell your details. We only share them with your permission, or where the law requires it.
You can ask to see, correct or remove your details at any time. Just call Louise on 0409 677 709 or email louise@ellorialiving.com.au.
If you're unhappy with how we've handled your information, please talk to us first. If we can't fix it, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
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